Grounds Maintenance Value, quality and innovation                                                          Tuesday, 17th May 2011 York Racecourse

Please click on the names below to access the presentations and supporting information for each speaker from the event.

Session Title	Speakers Details
Chairs introduction and welcome	Jez Lester, Assistant Chief Executive, Incommunities
Best practice in procurement	Andrew Carlin, Commercial Director Northern Housing Consortium
Performance management and excellence in grounds maintenance	Mo Baines Principal Advisor Association of Public Service Excellence
Tendering with customers	April Higson Director of Housing Stockport Homes
Tenant Involvement in Contract Management	Richard Forster and Gary Lumb Wakefield and District Housing Trust
Shared Services in Sheffield	Amanda Garrard and Dean Butterworth
Charging for services, the law, the issues and how to manage them	Neil Townsend and Jane Plant